Citizen service english version

Ministerio de Justicia

Citizen service english version

Citizen Service

Our service channels

More service to the citizen

How to Contact Us:

	In-person: Citizens can personally present a verbal petition, complaint, claim, or suggestion to the Citizens Service Group on the first floor of the Ministry of Law and Justice building located at Carrera 13, N°52-95, Bogotá D.C., Colombia.
	Telephone: Citizens can contact us by telephone at PBX 4443100 ext. 1190 on our nationwide toll-free line 01-8000-911-170.
	Online: lCitizens can personally present a virtual PQRD petition, complaint, claim, or suggestion form online.
	Post: PQRD submissions can be done by postal service by addressing documents to the first floor of the Ministry of Law and Justice building located at Carrera 13, N°52-95, Bogotá D.C., Colombia.
	Email:gestion.documental@minjusticia.gov.co

	Care channels
	Procedures and services
	Frequently asked questions and answers
	Petitions, complaints, claims, complaints
	Citizen participation
	Minjusticia listens to you
	Reports
	User characterization
	Notifications
	Worthy Treatment letter
	Personal data protection policy
	Transparency and access to public information
	Glossary
	Report cases of corruption
	Transparent minjustice
	Citizen perception